Return to Help Index
Your Order
Order Status
  Click the "My Account" link at the top of our site to check your orders status.
Tracking Your Order
  Click the "My Account" link at the top of our site to track your order.

Please note: Tracking is not available until your package is scanned at the Shipper's Distribution Center. As a result, the ability to track your package may be delayed up to 24 hours.

Order Changes
  Click the "My Account" link at the top of our site to view order you have placed. The click the "Change Quantities / Cancel Orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order can no longer be updated.
Missing Order / Missing Items
  Click the "My Account" link at the top of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact Customer Service for assistance.